Bio: Steve Packham joined Coates Brothers in 1984 having completed a science degree at Sydney University. In 1996 he had worked through the technical ranks to be in charge of technical service to the newspaper industry. Coates was a major supplier to the newspaper industry in Australia and started exporting to New Zealand, Hong Kong Singapore and Taiwan. Coates brothers became DIC Australian 2006. Steve’s role is to provide information and inspiration so that a newspaper is the best it can be – bright, colourful, consistent, on time, telling its story, and allowing advertises to engage with the audience. As part of this, ink and its use is an asset to the process. Our success is borne out with DIC Australia having several customers in the top ten of the Ifra colour quality club including number one in the world.